PBX Plus More Call Center UC Clients Operator Panel

P-Series PBX System

Go boundless. We've elevated business
communications for SMEs.

A Complete PBX System,
Plus More Possibilities

Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, mobility, presence, web application, collaboration, and more.

  • Attractive price/performance ratio
  • An easy approach to fill the UC gap
  • Experience built for everyone
  • Embrace boundless communications

Linkus UC Clients: Any Device, Anywhere

Driven through a set of applications for Windows, MAC, Android, iOS, and web browsers, Linkus UC Clients enable P-Series PBX users to easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.

  • All office extension features
  • One number reach on any device
  • See the status of your colleagues
  • Play voicemails directly
  • Click to call from web pages and CRMs
  • Level up experience with Linkus Cloud Service

Included in the Enterprise Plan

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Operator Panel: for More Effective Call Handling

The Operator Panel is a visualized console for receptionists to quickly manage incoming calls based on the real-time availability of employees. Simply drag and drop to dispatch calls to extensions, ring groups, and queues – all from your web browser. Advanced call controls, such as transfer, park, pick up, hang up, monitor, etc., are also supported to provide the utmost convenience.

Catering to SME Service Center

Economical Call Center Solution

Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.

Automatic Call Distribution (ACD)

Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.

Interactive Voice Response (IVR)

Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.

Call Recording

Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.

Queue Panel

View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.

Wallboard & SLA

For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.

Analytics & Reporting

Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insights on efficiency improvement.

*Included in the Enterprise Plan.

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Intelligent Design for
Unparalleled User & Management Experience

Fresh, Modern, and User-Friendly Interface

Ensure simplicity and clarity for both administrators and employee users with responsive design, live graphs, clear navigation, etc.

NFC Write/Read for IP Address Configuration

Simply scan the Yeastar logo on the appliance with the NFC function on your mobile phone and quickly configure the PBX's IP address from your phone.

Role-based Granular Permission

Assign employees different user roles to grant specific access privileges to the right individuals while everyone can manage their own settings.

Extension Group for Extra Flexibility

Add users to extension groups, make them visible to designated people, and give them customized permissions according to various business needs.

Smart Voicemail Handling

Customize how to be notified when receiving a voicemail and how to handle it upon the notification based on user preferences.

Expanded Presence Status Options

Take advantage of enriched presence status, use temporary settings to cope with more scenarios, and switch agent status automatically.

The Full Feature List:
From the Must-Haves to the Nice-to-Haves

With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows. The Basic Plan is included in the appliance while the Enterprise Plan requires additional subscriptions.

What to Expect in the Coming Months

We have been planning a series of amazing features to the P-Series which will make it a more versatile “PBX-Plus-More” system for SMEs.

Video Conferencing

WebRTC

Contacts

CTI

Chat

CRM Integration

Stay tuned for more!

Determine Which Model Is Right for You

Are you a consumer?

Do you have a specific requirement or a project in mind? Share with us your enquiry and we are keen to expertly assist you

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Are you a Dealer?

Through our wide range of Electronic and Automation Products-- we complement your Trading Business

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Are you a Contractor?

Enquire about how we can assist you or your organization on your commercial projects

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