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Yeastar Training and Certification

All skill levels. Endless applications


Basic YSCT

Yeastar Certified Technician

Training Details

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*You will be certified as Yeastar Certified Technician after you have completed the training course and pass the exam. This certificate is valid for 3 years and can be renewed by retaking the exam.


Part 1 Basic Configuration

  • System login
  • Password and Account
  • Date and Time
  • System Prompt
  • Network Settings
  • Set Extensions
  • Auto Provisioning

Part 2 Call Control Settings

  • Trunk Connection
  • Outbound Call Control
  • Inbound Call Control
  • Time Conditions
  • Send and Receive Fax

Part 3 Basic Management

  • IVR
  • Ring Group
  • Queue
  • Conference
  • Pickup Group
  • Speed Dial

Part 4 Basic Maintenance

  • Call Recording
  • CDR and Recordings
  • User Permission
  • Event Center
  • Backup and Restore
  • Upgrade
  • System log and operation log
  • Troubleshooting tools

YSCT Certification Exam

  • 30 choice questions
  • 60 mins time limit
  • 70% for passing score
  • 2 chances in total (Need to retake the course if you fail twice.)
  • Network Settings

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